At Balkan Medicament, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website or services.

1. Information We Collect

• Personal Information: When you register an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, and shipping address.
• Usage Information: We may also collect non-personal information about your interaction with our website, such as your IP address, browser type, and device information.
• Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can adjust your browser settings to refuse cookies, but this may affect the functionality of our website.

2. How We Use Your Information

• To Process Orders: We use the information you provide to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
• To Improve Our Services: We may use your information to analyze trends, track user behavior, and improve the functionality and content of our website.
• Marketing Purposes: With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt out of receiving marketing communications at any time.
• Legal Compliance: We may disclose your information if required by law or in response to a valid legal request, such as a court order or government inquiry.

3. Data Security

• We implement a variety of security measures to protect your personal information from unauthorized access, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
• We restrict access to your personal information to authorized personnel only, who are required to maintain the confidentiality of your information.

4. Third-Party Links

• Our website may contain links to third-party websites or services. These third-party sites have their own privacy policies, and we are not responsible for the content or practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

5. Children's Privacy

• Our website is not intended for children under the age of 14, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child under the age of 14, please contact us immediately, and we will take steps to delete the information.

6. Changes to This Privacy Policy

• We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates.

7. Contact Us

• If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@balkanmedi.com.

By using our website or services, you consent to the terms of this Privacy Policy. Thank you for trusting Balkan Medicament with your personal information.